Pkok Privacy Policy — Your Data Is Safe With Us
Last Updated: January 2026 | This policy applies to all users in Bangladesh.
What Is This Policy and Why Does It Matter?
Pkok places the highest priority on the privacy of its users in Bangladesh. This Privacy Policy explains what information we collect when you use the pkok platform — whether through our website or mobile app — why we collect it, and how we keep it secure. Reading this policy carefully will help you understand where your personal data, payment information, and device details go and how they are used. We believe transparency is the foundation of trust, which is why this policy is written in clear, straightforward language.
You will be notified through the platform of any changes to this policy, and the updated date will be shown at the top of this page.
What Types of Information Are Collected?
Pkok collects information from various sources as needed to provide its services. The types of data collected are outlined below by category:
During registration, we collect the name, mobile number, email address, date of birth, and password you provide. Additional identity document information may also be requested for account verification purposes.
Your device model, operating system, browser type, IP address, and app version are collected automatically. This information is used to ensure the platform functions correctly.
Records of deposits and withdrawals made via bKash, Nagad, or other local payment methods are collected. Full payment card details or mobile banking PINs are never stored.
We collect statistics on which games or markets you participate in, how long you use the platform, and which features you use most. This helps us improve the overall user experience.
Why and How Is Your Information Used?
Pkok uses the information it collects only for specific, legitimate purposes. The key purposes are outlined below:
-
Account Management & Identity Verification: Your information is used to keep your account secure and protect your login.
-
Payment Processing: Transaction information is used to accurately process deposits and withdrawals via bKash or Nagad.
-
Customer Support: Your account and usage information is accessed to resolve issues and answer your queries.
-
Platform Improvement: We analyze which features are used most to continuously improve your experience.
-
Promotions & Offers: Relevant offers and bonus information are sent based on your preferences — you can opt out at any time.
Cookies & Tracking Technologies
Pkok uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help remember your preferences on future visits. We use three types of cookies: essential cookies (for login sessions and security), functional cookies (to remember your language and preferences), and analytics cookies (to understand how the platform is used).
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features. We do not use third-party advertiser cookies, and your browsing history is not tracked across other websites. Our mobile app uses a device ID that functions similarly to a cookie.
Data Storage, Security & Third Parties
How Long Is Your Data Kept?
All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to five years to meet legal obligations or resolve disputes. Transaction records are retained for the period required under applicable financial regulations.
Security Measures
Pkok uses SSL encryption to secure all data transfers. Passwords are stored in hashed form and are never held in plain text. Two-factor authentication is used to prevent unauthorized access to accounts.
Sharing Information with Third Parties
Pkok does not sell your personal information or share it with third parties for advertising purposes. However, limited data may be shared in the following circumstances:
- Payment Processor: bKash, Nagad, and other payment gateways receive the information necessary to process transactions.
- Legal Authorities: Information may be disclosed to government bodies or courts as required by Bangladeshi law.
- Technology Partners: Technology service providers engaged to operate the platform process limited data under strict confidentiality agreements.
Your Rights — Access, Correct, or Delete Your Data
Pkok believes every user should have full control over their own data. You may exercise the following rights:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information on your account.
You may request deletion of your account and data, provided there are no legal obligations requiring us to retain it.
To exercise any of these rights, please contact our support team. We typically respond to requests within 7 business days. In some cases, certain data may not be immediately deletable for legal reasons — if so, we will explain the situation in detail.
Policy Updates & Contact
Pkok may update this Privacy Policy from time to time. For any significant changes, a notification will be sent through the platform or to your registered mobile number. Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.
If you have any questions or concerns about this Privacy Policy, please reach out to our support team. Support is available in Bengali, and we typically respond within 24 hours.
Email: support@pkok-jit.com
For More Information FAQ Page View or By opening an account Contact us via Live Chat.